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PRODUCT RETURNS and CORE POLICY


No returns will be accepted without an RMA number.  Please read instructions below.
You do not need an RMA for core returns.




If you need to return a DIESELSITE product, please first acquire an RMA number from us:

     PHONE:  888-414-3457
     EMAIL:  cs@dieselsite.com

We will be unable to credit you for the return if you do not provide an RMA number.

If you are dissatisfied with your order for any reason, you can return your eligible item(s) for a refund.
You have 30 days to return them before there will be an automatic 20% restocking fee applied.
Exchanges for the same dollar amount or less will not incur additional shipping fees.
Original shipping charges are not refundable.*

        ALL ITEMS MUST BE IN NEW AND UNUSED CONDITION.*

Please ship your package in a prepaid and trackable method to the address below:

    DIESELSITE
    ATTN:  Returns
    7400 W INDUSTRIAL LN
    HOMOSASSA, FL 34448


*Special circumstances will be reviewed if necessary.  Shipping claims are handled separately.




If you need an extension on your core return, please contact us:

     PHONE:  888-414-3457
     EMAIL:  cs@dieselsite.com

We are no longer accepting after-market pumps or cores with excessive housing damage at this time.

CORE RETURNS are due 45 days after purchase to a maximum of 60 days.  Late cores risk late fees.

If you purchased a product and are sending in a core for refund, please include provided core sheet.
If you have lost said core sheet, you may download another HEREYou must provide your invoice number.
You may send extra cores with your original if you have extras for credit.  Please call for pricing.

Please ship your package in a prepaid and trackable method to the address below:

    DIESELSITE
    ATTN:  Cores
    7400 W INDUSTRIAL LN
    HOMOSASSA, FL 34448


If you are sending in a core for credit, banking, or waiting on core purchases please provide a
copy of your order confirmation or a note with your name and phone number for contact.